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Booking Information

Online Booking Details

24/7 after a Launch Date

The following films will be available from their launch dates. Following the live Q&As with the Directors, the films will then be available for the rest of the Festival or until sold out:

Ailey, All-In, The Colonel’s Stray Dogs, I Am Here, I am Samuel, I, Mary, King Bansah and His Daughter, The Khoekhoe Saga, Murder in Paris, Mutant, Nemesis, President, Red Card, There is Power in the Collar, Watch Over Me, Writing With Fire.  

Special Releases

Particular films will be launched at physical venues in Johannesburg and Cape Town. All necessary COVID regulations will be adhered to at all times.


All Shorts are FREE

Enjoy our interesting programme of over 20 short documentaries available free-of-charge.

Physical Screening Booking Details

Single Feature Ticket – R70


44 Stanley Ave Milpark Johannesburg
061 900 4457

Satellite Cinema Events

Free of charge

Isivivana Centre

No 8 Mzala Street Ekuphumleni Khayelitsha Cape Town
Limited to 50 people
No reservations. First come, first serve.

Bertha Bioscope

Bertha Bioscope at Bertha House
67 Main Road Mowbray Cape Town
Limited to 30 people
Rsvp to admin@tshisimani.org.za to reserve a place!

Vuma Pop-Up Cinema

Venues to be announced
RSVP via Vuma Facebook Events 

Book ahead for the films you would like to see.

Ticket Reservations will open from Tuesday 1 June. For online screenings go to the film you would like to see and click on the ticket link and find all special releases here.

For your first reservation you will need to create your own account on https://virtual.encounters.co.za.

Please check the film launch date in the schedule – some films are available for the duration of the Festival and others from their launch date until the end of the festival or until tickets sell out.

To enjoy the live Q&As with filmmakers and all Industry Events, you can either register here or go to Encounters Facebook page or YouTube Channel where they will be live streamed.

How to Register and Book Tickets

For the technically challenged.
Payment for Virtual Cinema tickets supports several card brands like Visa, Mastercard, American Express, Discover & Diners.

Basic Troubleshooting Steps

Some basic troubleshooting steps to go through with people having streaming issues.

Here are some basic steps to go through with people if they are having issues.

  1. Restart the computer as most issues can be solved by a restart.
  2. Make sure the browser is up to date. The DRM won’t work in some older versions of browsers.
  3. Make sure nothing else on the computer is using a lot of CPU or network bandwidth, e.g. downloading content.
  4. Make sure no other devices on the network are using significant bandwidth, such as downloading content.
  5. Try a different browser.
  6. Turn off ad blocker, as this can intercept and slow down network traffic.

Different browsers use different DRM, so switching browsers can often solve an issue. E.g.

  • Edge uses Microsoft PlayReady
  • Safari uses Apple FairPlay
  • Chrome, Firefox and Opera use Google Widevine.

The player switches bitrates automatically based on the user’s current available bandwidth. Most times this works well, but if users are having issues with buffering they can force the player to use a lower bitrate which should improve stability. To do this, click on the auto button in the bottom right corner of the player and choose a bitrate, as shown in the screenshot below.